User Guide
What are the SaltSpringCommunity.com Exchange moderation guidelines?
What is the difference between List subscription and Exchange registration?
How do I register with the Exchange?
I’ve lost my password for the Exchange, how do I get a new one?
How do I post a listing on the Exchange?
What is the skill testing question spam field?
If I post a listing on the Exchange does it go to Exchange List?
How do I respond to a listing?
How do I edit or stop a listing after it has been posted?
How do I edit my profile or change my password on the Exchange?
What types of photographs can I attach?
Can I attach files other than photographs?
Can I add photographs to my listing after it has been posted?
How do I respond to a listing?
How do I subscribe to automatic email notifications of all listings?
How do you unsubscribe or temporarily stop email from the Exchange List?
How do I get a new password for the Exchange Email List?
How do I change my subscription from Digest to Regular or Regular to Digest?
I’m getting double emails from the list, how can I make it stop?
How do I contact the moderators if I have additional questions?
Before posting listings to The Salt Spring Exchange, please be aware of our moderation guidelines. Your listing won’t be approved for delivery if:
* It wasn’t specifically local to Salt Spring Island
* Your listing contains profanity, aggressive language or is argumentative in nature
* You or someone else has repeatedly posted similar items
* Your listing was commercial in nature and was sent more than once in the last 60 days
* Your message is intended to drive traffic to another online media organization or service
* Your message is directing our members to join other lists or similar services
* It contained content that might be considered not suitable for all ages
The Salt Spring Exchange is a free community service, however access is not guaranteed. Moderators may restrict listings at their discretion.
Subscribing to the List and Registering with the Exchange are two different systems. If you are a member of the list, but would like to post a listing on the Exchange you need to register with the Exchange. If you have registered with the Exchange, but would like to get email notifications of new postings, you need to subscribe to the Exchange List. In the future we will try and enable logging into these two different services with the same username, but for now they are two separate services.
Frequently Asked Questions – Exchange Listings
To register with the Exchange, visit the Exchange Registration Page. Enter a username that you would like to use, enter your email address and click ‘Register’. A password will be e-mailed to you. You can then use that user name and password to log-in to the Exchange. Cookies must be enabled in your browser for registration and log-in to work.
Visit the ‘Lost Password‘ page, enter the username or email address you used to register with the Exchange. Click the ‘Get a New Password’ button. A new password will be instantly emailed to the address on file. Once you have logged back in you can change this password on your ‘My Profile‘ page.
Once you have registered, visit any page on the Exchange and click the ‘Post a Listing’ button. This will open a form with listing details which you need to fill out. Make sure you complete the short skill testing question at the bottom of the form, then click the ‘Post Ad’ button. Moderators review and approve ads numerous times a day. If you ad does not meet the moderation guidelines if will be discarded. Watch our short video tutorial on how to edit listings.
To submit an ad you need to ensure that you answer a short skill testing math question. This is a spam check to ensure no automated machines create postings. Look for ‘Answer this skill testing question to ensure your message isn’t spam: ‘ and answer the math question by putting your answer in the small box before posting.
Yes, if you post a listing on the Exchange it automatically goes out to thousands of members on the Exchange Email List.
You now respond to listings by filling out the ‘Contact Ad Owner’ form on the right hand side of each posting online. If you are subscribed to the list, you no longer reply via email.
You need to have registered and be logged in to edit postings. If you have done this, then you will see a link on the top right of the Exchange called ‘My Dashboard‘. Click on this link and you will see a list of your postings. There is a legend at the bottom of the Dashboard page explaining how to edit, stop and re-start ads.
You need to have registered and be logged in to change your profile or password. Inside the ‘My Dashboard‘ page, there is a link called ‘My Profile‘ at the top right below the ‘Post a Listing’ button. Click on the ‘My Profile‘ link and follow instructions to edit your profile and/or change your password.
You can attach photos .jpg, .gif and .png formats that are less than 1 MB each in size. The first photo you add is the photo that becomes the thumbnail on the list view page.
At this time you can attach only .jpg, .png and .gif format files to listings on the Exchange. File sizes need to be less than 1 MB per file or they will not be attached.
At this time you can only add photos at the time of posting your listing. This can not be done when editing listings after they have been approved.
To respond to an ad listing, you do so online when viewing the listing you are interested in. On the right hand side of every page there is a ,Contact Ad Owner, form. Use that form to contact the owner, or if the member’s telephone number is displayed you may call them also.
Frequently Asked Questions – Exchange Email List
To become a member of the SaltSpringCommunity.com Exchange List as either a Regular (receive each message as it is sent) or Digest (one summary email each day), you can sign yourself up by the Exchange Email Settings page.
Unsubscribing or changing an email address on the SaltSpringCommunity.com Exchange List either temporarily or permanently is an action you need to take yourself. Follow instructions to change your subscription on the ‘Email Settings‘ page by entering the email address you are subscribed with and clicking the ‘Unsubscribe or Edit Options’ button.
Getting your password sent to you is an action you need to take yourself. Follow instructions on the ‘Email Settings‘ page by entering the email address you are subscribed with and clicking the ‘Unsubscribe or Edit Options’ button.
Changing your membership delivery from/to Regular (Fast Direct Delivery of Each Message) or Digest (Slower Summary Email Once Daily) is an action each member can take by following the instructions under ‘Change Your Subscription to the SaltSpringCommunity.com List’ on the Exchange List ‘Email Settings‘ page. Follow instructions by entering the email address you are subscribed with and clicking the ‘Unsubscribe or Edit Options’ button.
If you are receiving more than one copy of messages from the SaltSpringCommunity.com Exchange List it is likely that you are signed up with more than one email address, or the duplication is happening with a configuration related in your email software or filters. You can take duplicate emails off the list by unsubscribing or changing an email address yourself. Follow instructions by entering the email address you are subscribed with and clicking the ‘Unsubscribe or Edit Options’ button on the ‘Email Settings‘ page. If the issue is with your email software, regrettably we are not able to offer technical support of any kind for these kinds of issues.
If one of your questions is not answered here you can contact the Exchange moderators by filling out the Contact Us form. If you are asking a question that we have answered here, regrettably we will not be able to respond to your email.
